Refund Policy

Thank you for choosing AI Headshot Photo Generator, operated by Pixel Perfect AI Ltd. ("Company", "we", "us"). This policy details the terms under which refunds may be granted for purchases made directly via our website, www.aiheadshotgenerator.com ("Website"). Your satisfaction is important, but refunds are subject to specific conditions outlined here, alongside any mandatory legal rights you may possess.

1. Service Access & Purchases

Our core service, AI Headshot Photo Generator ("Service"), available at www.aiheadshotgenerator.com ("Website"), requires a purchase for full access and generation capabilities. Details regarding available plans, packages, features, and pricing are provided clearly on our Website.

• Pricing: Prices are typically listed in U.S. Dollars (USD) unless stated otherwise and may vary based on your geographical location or applicable taxes.
• Purchase Information: You will be presented with all relevant details about your chosen plan or package before finalizing your purchase.
• Automatic Renewal: Some plans may be subscription-based and subject to automatic renewal (often processed 24 hours before the current term ends). Please see the 'Cancellation' section for information on how to manage renewals.

2. Limited Free Trials (If Applicable)

We may occasionally offer limited introductory usage, allowing you to generate a small number of headshots (e.g., your first one or two generations) for free. To continue using the Service beyond any such introductory limit, you will need to select and purchase one of the paid options available on the Website.

3. Payment Processing

Payments for our Service can typically be made using major debit or credit cards, or other payment methods specified during the checkout process (such as PayPal).

• Authorization: By providing your payment details at the time of purchase, you authorize Pixel Perfect AI Ltd. (or its designated third-party payment processor) to charge the selected payment method for the applicable fees associated with your chosen plan or package.
• Secure Processing: Payments are handled through secure payment gateways.

4. Cancellation

You can cancel your subscription or recurring plan at any time.

• Effect of Cancellation: Cancellation stops future automatic renewals. You will retain access to the features included in your purchase for the remainder of the current paid term.
• How to Cancel: For purchases made directly on our Website, you can usually manage your subscription via your user account portal (a link may be provided in your purchase confirmation email) or by contacting our support team directly at support@aiheadshotgenerator.com or through our Website's contact form.
• Timing: To prevent being charged for the next billing cycle, please ensure you cancel at least 24 hours before your scheduled renewal date.
• Note: Simply ceasing use of the Service or deleting associated data does not constitute cancellation of an active subscription or plan. Fees already paid for the current or previous terms are generally non-refundable, subject to the conditions in the 'Refunds' section below.

5. Refunds

General Policy: As a standard practice, all purchases for the AI Headshot Photo Generator service are considered final and non-refundable. We do not typically offer refunds or credits for partially used periods, except where required by applicable law or under the specific conditions set out below.

Eligibility for a Refund:

A refund may be considered only if all the following criteria are met:

1. Request Timeframe: You must submit your refund request within 48 hours (2 days) of the original purchase transaction made directly on our Website (www.aiheadshotgenerator.com).
2. Service Usage Limit: You must not have initiated more than two (2) individual headshot generation requests using the Service associated with the purchase.

Reasoning for Usage Limit: The process of generating AI headshots utilizes significant computational resources and incurs direct costs for us. Due to these operational costs, any usage exceeding two generation requests makes the purchase ineligible for a refund.

Additional Conditions:

• Refund eligibility applies only to purchases made directly through www.aiheadshotgenerator.com.
• Any refund request must be made before the end of any active service period covered by the purchase.
• If you took advantage of a specific promotional offer at checkout (e.g., a special trial period that explicitly replaces standard refund terms), the terms of that specific offer will apply and may supersede this general policy.
• Purchases are strictly non-refundable if the request is submitted more than 48 hours after the transaction, or if more than two generation requests have been completed.

6. Chargebacks and Payment Disputes

If you initiate a chargeback or dispute a payment with your credit card company or payment provider related to your AI Headshot Photo Generator purchase, we reserve the right to immediately suspend or terminate your access to the Service due to non-payment. Pixel Perfect AI Ltd. also reserves the right to contest the chargeback by providing evidence of service usage and transaction authorization to the relevant financial institution.

7. Changes to This Refund Policy

Pixel Perfect AI Ltd. reserves the right to modify, amend, or update this Refund Policy at its discretion. We will endeavor to provide reasonable notice of significant changes by posting the revised policy on the Website, potentially accompanied by an email notification or other prominent communication. Continued use of the Service after changes are posted implies acceptance of the revised policy. If you do not agree with the changes, your sole recourse is to stop using the Service and cancel any active subscriptions before the changes become effective.

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*We recommend saving a copy or taking a screenshot of this policy for your reference at the time of purchase.

Contact Us

If you have any questions regarding this Refund Policy, please do not hesitate to contact our customer support team via email: info@ai-headshot-photo-generator.app.